Policies & Fees

Effective 2023

All alterations are grouped into select package options for pricing, which includes basic supply costs and labor. Ala-Carte work is done at an average rate of $60/hour.

 

There is a one time $50 deposit for all Bridal appointments, paid upon booking, to hold the appointment. All following appointments, for the duration of the work, are covered by this deposit. This deposit is transferable during rescheduling. Refunds will be provided for this deposit if appointment is cancelled within 2 weeks before the appointment date. No-show clients will forfeit this deposit and have to repay for any new appointments made. A $25 consultation fee is applied at booking for a separate, consult only appointment prior to booking a fitting. Deposit will be applied to package total at fitting. 
 
Price will be estimated by Stellula at booking, after gown is discussed with the client. (Any estimates given beforehand will be respected but could be subject to change upon inspection of the garment). Any additional, new alterations requested after the initial fitting will increase the time required to complete the project and will be subject to possible package upgrade.
 
A non-refundable deposit is required to start any work. Depending on Package, this can range from $300-$400. The remaining balance will be due when work is completed, before the garments may be taken home. Client forfeits any potential refund if taken to another seamstress after alterations are complete and signed off on.
 
Turnaround time will be discussed with the client at the first fitting and is dependent on season. Alterations are recommended to start 8-12 weeks before the wedding. In addition to the alteration’s charges, rush fees will be required on all work requiring a shorter turn around than usual, including accommodations of unexpected size changes that occur after the initial fitting and additional alterations requests.
 
Rush fee for bridal gown alterations is $200. Rush fees are applied to any turn around accepted shorter than the standard turn around.
 
Stellula issues appointment reminders via text and email. Clients are responsible for knowing and attending all appointments, regardless of whether reminders are received.  Clients who need to reschedule will be responsible for setting a new appointment within 2 days from original appointment.
 
Specialty fabrics and design elements (i.e. lace, colored fabrics, appliqués, etc.) will be charged at actual cost, and are not included in the alterations/design fees.  All options and costs will be reviewed with the client and must be approved before they will be purchased.  .
 
Stellula Designs takes great care to safeguard your garments, but is not responsible for theft, damage, or loss.
 
Stellula Designs is unable to provide extended storage for finished projects. Items left for storage up to 7 days after completed pick up date will incur a $50 storage fee. Items that have not been picked up within 14 days of final appointment will be considered abandoned, will become property of Stellula Designs, and will be donated to the charity of our choice. Client will forfeit any payments made on an item in this case. All measures will be used to contact client to arrange pick up of item.
 
Stellula Designs is available to answer all questions via text, email, or Facebook.