All alterations are grouped into select package options for pricing, which includes basic supply costs and labor. Ala-Carte work is done at an average rate of $100/hour.

 

Fittings: There is a one-time $100 deposit for all initial fitting appointments, paid upon booking, to hold the appointment. This deposit covers the expected fittings. This deposit is transferable during rescheduling. Refunds will be provided for this deposit if the appointment is canceled within 2 weeks before the first appointment date. No-show clients will forfeit this deposit and have to repay for any new appointments made. A $50 consultation fee is applied at booking for a separate, consultation only appointment prior to booking a fitting. Deposit will be applied to package total at fitting.

 

Rescheduling: Stellula issues appointment reminders via text and email. Clients are responsible for knowing and attending all appointments, regardless of whether reminders are received. Clients who need to reschedule will be responsible for setting a new appointment within 2 days from the original appointment. Stellula reserves the right to choose to not reschedule no show clients. 

 

Pricing: The price will be estimated by Stellula at booking, after the gown is discussed with the client. (Any estimates given beforehand will be respected but could be subject to change upon inspection of the garment). Any additional, new alterations requested after the initial fitting will increase the time required to complete the project and will be subject to additional charges. In the event alterations go above expected time or number of fittings, Stellula reserves the right to increase bill according to hourly rate.

 

Payment: Stellula accepts debit, credit, cash, and afterpay as forms of payment. All alterations work is required to be paid in full at first fitting. For custom gowns a non-refundable deposit is required to start any work. A minimum of 50% for custom gowns is due before any work is started. The custom gown remains property of Stellula until the total cost has been paid. Client forfeits any potential refunds if taken to another seamstress after work is complete and signed off on.

 

Timeframe: Turnaround time will be discussed with the client at the first fitting, and it depends on the season. Alterations are recommended to start 8-12 weeks before the wedding. In addition to the alteration charges, rush fees will be required on all work requiring a shorter turnaround than usual, including accommodation of unexpected size changes that occur after the initial fitting and additional alterations requests. Rush fee for bridal gown alterations is $300 for less than 6 week turn around, $600 for less than 3 weeks. Rush fees are applied separately to alterations costs.

 

Extras: Specialty fabrics and design elements (i.e., lace, colored fabrics, appliqués, etc.) will be charged at material cost, and are not included in the alterations/design fees/packages. All options and costs will be reviewed with the client and must be approved before they are purchased.

 

Liability: Stellula Designs takes great care to safeguard your garments and carries insurance, but is not responsible for theft, damage, or loss.

 

Storage: Stellula Designs is unable to provide extended storage for finished projects. Items left for storage more than 7 days after pickup date will incur a $100 storage fee. Items that have not been picked up within 14 days of final appointment will be considered abandoned, will become property of Stellula Designs, and will be donated to the charity of our choice. Clients will forfeit any payments made on an item in this case. All measures will be used to contact the client to arrange pick up of the item.

 

Contact: Stellula Designs is available to answer all questions via text or email. Stellula Designs will not communicate with other parties about the client's gown unless approved by the client. Pickup of the gown needs to be by the client or their approved individual.